Many domains do not automatically mean complete coverage
An MSP may manage website DNS, email configuration and registrar changes for different customers. A domain list alone does not tell you which services are protected. Record the resources that matter for each customer and make missing coverage visible.
The Free plan supports a single operator: 3 domains, 15 active monitors and 1 member per organization, with a minimum check interval of 60 minutes. Multi-member customer teams are not included. Paid plans and checkout are not available; account organization budgets also apply.
DNStracr groups domains and monitoring within organizations. Choose the appropriate organization before adding domains or configuring integrations. Organization access and platform support access are separate concepts.
Example: two customers, different responsibilities
This fictional service inventory describes a monitoring plan, not an automatically applied template. One customer delegates only email DNS management, while another asks you to watch a website migration.
Customer A organization
example.com · MX
example.com · TXT (SPF)
_dmarc.example.com · TXT
Customer B organization
www.example.net · A
example.net · NS- Create or select the customer's organization and establish who may administer it.
- Add domains and review discovery with the customer's service inventory.
- Enable only the resources within the agreed scope and configure expectations and notifications.
- Use the domain timeline to review changes and recovery; document any unmonitored services.
Access should match responsibility
Use your own account for the pilot. With one member per organization, the Free plan is not an invitation-based customer-team rollout. Do not share a personal login to work around that limit.
Provider integrations belong in the relevant organization. Keep credentials out of customer tickets and exported screenshots. Use fictional data when demonstrating the product publicly, and review the audience before sharing operational evidence.
Describe the service honestly
Domain health summarizes active monitors. It does not certify the entire zone, all email flows or every website behind the domain. A domain with no active monitors has no enabled monitoring coverage.
The current product offers a Free plan. This page does not promise white-label reporting, billing automation, contractual SLAs or complete worldwide DNS coverage. Use the free scan for an initial public snapshot, then create a free account to set up monitoring.
Technical reference: DNStracr setup and coverage guide. Reviewed 10 October 2026.
Put this into practice
- Start monitoring a domain — Add a customer domain and choose the records to monitor.
YOUR NEXT STEP
Start a single-operator monitoring pilot.
Create an account, select an organization and add a small set of customer domains. Confirm monitoring scope and enable the required records. The Free plan has one member per organization, not a shared customer-team workflow. Account organization budgets also apply.
Create your free accountFree plan: 3 domains, 15 active monitors and 1 member per organization. Minimum check interval: 60 minutes. Paid plans and checkout are not available.
Scan your domain free ↗The free scan provides one public DNS snapshot. It creates no customer organization, monitoring or shared workspace.